Frequently Asked Questions
Everything you need to know before your next expedition.
What is the typical shipping time for gear and apparel?
We process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international expeditions may take 10-14 business days depending on the destination.
How do I ensure I'm ordering the right size for rugged wear?
Our apparel is designed for movement. We recommend checking our detailed Size Guide located on each product page, which includes chest, waist, and sleeve measurements to ensure a perfect fit for your adventure.
What is your return policy for worn items?
We offer a 30-day return window for items in original, unworn condition with tags attached. For gear that has been tested in the field and failed due to manufacturing defects, please contact our warranty department.
Are your materials sustainably sourced?
Yes, Adventure Vehicle Outfitters is committed to the environment. We use organic cotton, recycled polyesters, and ethically sourced down to ensure our footprint remains as small as possible.
Do you offer wholesale or bulk pricing for overland clubs?
We love supporting the community. For orders of 20 units or more for your club or organization, please email our sales team for a custom quote and bulk discount rates.
How should I wash my technical adventure apparel?
To preserve the technical coatings and fabric integrity, we recommend washing in cold water on a gentle cycle and air drying. Avoid fabric softeners and bleach at all costs.